My video review of Jack Newton’s new book, “The Client Centered Law Firm”

Everyone who connects with me on social media knows how strong I feel about creating exemplary client experiences. In my opinion, these experiences, and the relationships we form from these experiences, are the foundation for everything we do.

In his new book, Jack Newton, the CEO of Clio, shows you how to create solutions and relationships built around excellent service designed to enhance your client’s experiences. One of the things I liked most about how this book was written is that you don’t have to try and do everything at once. You can take your time and slowly implement these concepts over time.

And one more thing. While you’re implementing these new approaches to improve the client experience, remember to have fun, and share your human side. Add a strong social media and digital component to these approaches using the methods we talk about each week in my LegalMinds mastermind, focus on connecting and building valuable long-term win-win relationships with your clients and everything else will fall into place.

Get your copy of Jack Newton’s “The Client Centered Law Firm” today on Amazon. Click here!

#book #clio

Law, Social and The Art of Intentional Spontaneity!

On this NEW EPISODE of The Lawsome #Podcast, the guys got me to reveal my most powerful trial lawyer communication secret, “The Art of Intentional Spontaneity” (it works on #socialmedia too)!

Please click here to listen and share. Thanks!

More past and upcoming interviews and events here.

#law #lawyer #attorney

New Client Testimonial!

Although most of you know me here as “The Streaming Lawyer,” what you may not know is that I’m also one of the senior partners at the California law firm of Jackson & Wilson, Inc. Most of the cases we help people with involved serious wrongful injury and death. We just wrapped up a case for one of our favorite clients, and here’s his testimonial. There’s no better way to start the week than to share this with you!

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New Testimonial from Ken P.

“I had the pleasure of meeting Mitch back in 2004 in the first of three accidents (even though there is no such a thing as an ‘accident’, if you know what I mean?). He has made miraculous history with me ever since. I might add that none of the incidents were my fault, which I’m sure helps, but without Mitch, I do NOT want to even think what would have NOT have happened!

Mitch has always been inspirational, honest, dependable, and always made me feel like, without question, he had my back. He didn’t always say what I wanted to hear (he was brutally honest), but he was always…and I mean always, was there for me when I needed him the most. My FAITH has always kept me going with a good attitude, but his advice and actions showed me that I could trust Mitch with my life…and I cannot say that about too many lawyers!

This recent incident really tested everything about me…spiritually, mentally, physically, emotionally, and of course financially. Yep! I still hurt every day from chronic pain, and yet I know that I still have a lot to be thankful for like GOD, faith, hope, love, and last but not least, Mitch Jackson. What a decent human being and a lawyer too (go figure)! We need more people like Mitch on this earth, and I thank GOD every day that Mitch became a part of my life.

Mitch has become a true friend, and I just hope and pray that I can continue to be honored with such a friendship. Friendships are few and far between, and when recognized, they must be treated with the greatest respect and love possible. As John C. Maxwell said in his book, ‘everyone communicates, but few connect’. Mitch! We connected, and I never want to give that up!

Respectfully and Forever Appreciative with Love,

Ken P.

P.S. Remember to make each day the masterpiece it’s supposed to be!”
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Thanks Ken. Together with my entire team, we’re always here for you!

Mitch

(more case results and testimonials)

Fanocracy- Turning Fans into Customers and Customers into Fans

All else being equal, the relationships we build with our clients is more important than the products and services we provide to them. This is the premise behind the new Wall Street Journal best-selling book, “Fanocracy- Turning Fans into Customers and Customers into Fans” written by my dear friend, David Meerman Scott, and his daughter, Reiko Scott.

During my Tuesday evening LegalMinds Mastermind live video, David shared specific examples of how lawyers and other professionals, can use the approaches outlined in Fanocracy, to create passionate fans who will help market, brand and share your practice and services with the world.

This interview was good. I hope you enjoy and benefit from these new approaches to marketing and branding. Even more important, I hope you take action on these powerful ideas.

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“Fanocracy is a deep dive into strategies to build a powerful culture that drives business success. It also explores the thinking of a new generation—one that values community, sharing, and justice. David and Reiko share surprising ideas you can implement immediately, such as letting go of your work and allowing people to make it their own, seeing the world as a gift and giving gifts in return, celebrating your customers’ stories, and the power of compassion.” -Tony Robbins (from the foreword)

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“Reiko and David have captured the essence of how organizations, small and large, can organize and amplify the passions of their best customers. It’s not difficult, but it’s not common either: by building personal relationships and thus doing better work. A breakthrough in clarity and simplicity.” -Seth Godin

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#davidmeermanscott #fanocracy #legalminds

New Recommendation from Brandon Farbstein

Well this just made my day. I’m both humbled and honored. Thank you Brandon Farbstein!

Brandon Farbstein shares his kind recommendation of Mitch Jackson“Mitch Jackson is exactly who you want having your back. While elevating my platform and speaking career, legal issues and needs naturally happen. When a potential issue was unfolding, Mitch shared specific ideas and actions with me on how to handle it. We got everything completely resolved in a matter of a few days, and he helped me alleviate a lot of stress over the holidays.

I am extremely grateful for his above-and-beyond mindset and invaluable insight. Mitch is the best in the business, and I would HIGHLY recommend working with him!”

Brandon Farbstein– 20 Year Old Empowerment Speaker | Instagram’s 19Under19

For more recommendations, click here 😉